Editor's Letter
Realizing dreams up North


by Celia Sankar


    The reaction usually borders on shock. I’ve grown used to it. Eyes widen with surprise. Then the inevitable question gushes out, almost as a reflex.

    “What are you doing living up there?”

    When I hear that after explaining that I call Northern Ontario home, I usually smile quietly and reply, “Why not?”

    Seven years after my arrival on a crisp, misty morning, I am still charmed by life up here. And even more convinced that my friends who call cramped city quarters home are the ones missing out.

    Reasons for my friends’ surprise range from the “fact” that “there’s nothing to do” in the North, to the bitterly cold weather poor souls up here must have to endure, to the cultural isolation for someone like me.

    Well, actually, I see all of these issues from a different perspective, and they come out as pluses.

    Taking the last first, I’ll admit that before I came to the North, I was wary about moving to a part of Canada where the non-European immigrant population was minuscule. But this fact has meant I’ve been able to develop strong bonds with the few fellow Caribbean folk I’ve come across. And I’ve also had the chance to open up and discover the sweet truth that friendship begets friendship, no matter if the people involved were born in Trinidad and Czechoslovakia or Italy. Being in the North has allowed me to immerse myself in the fiercely proud French Canadian community and to pick up the language. And I’ve had the opportunity to delve into the genteel First Nations heritage, whose philosophy and environment ethic resonate with me.

    It’s the issue of the weather that people find most confusing about my choice. “You come from the Caribbean,” they say. “How could you leave all that sunshine for all that snow?”

    To that I say, I love my homeland dearly and will never give up my Trinidad passport. But the truth is, after 28 years of life on a tiny tropical island — even with the palm-lined beaches and temperatures of 30 degrees Celsius in January — I needed a change. I look forward to winter; it’s a novelty for me. I’m like a child when it comes to snow, down to making snow angels and catching flakes on my tongue. And when the temperatures sink to minus 30, I do what every other human being who lives in the North does — wear sensible clothing. That’s all there is to it.

    As for there being nothing to do in the North, well that’s where the naysayers have it all wrong.

    When it comes to recreation, I’ve never been so active in my life. For someone who’s never been much of a party-goer, life in a place surrounded by the forest, which for me is something of a cathedral, is a blessing. I am spoilt for choice of lakes on which to go ice-fishing or cross-country skiing. And it’s a thrill to grab my downhill skis and go for a short walk through the woods and arrive at my town’s ski slopes.

    But the North has been best to me in the area of work.

    It is here, in the quiet and beauty of these woods that I’ve been inspired to do what I consider my best and most important work as a writer.

    Further, being in the North has allowed me to branch out as an entrepreneur. I’ve found more advantages here than I’ve found in other parts of Canada, and believe me, I’ve looked at many other options, having visited every major city from Ottawa to Victoria.

    There’s the lower cost of housing (never underestimate the effect of having a comfortable roof over your head on your ability to live happily and thus work more effectively); the lower cost of commercial real estate (the exorbitant rents in bigger urban centers probably would have put business out of reach); greater institutional support (because smart communities want to encourage those willing to take the risks that will create jobs); and the simple fact that in this smaller economy, you have a chance to develop stronger personal relationships with business partners (as opposed to the cut-throat environment in larger centers).

    At this time in my life, Northern Ontario has proven to be for me a place to realize many dreams. That’s why I am always surprised by those who find my choice surprising; I can not imagine not choosing the North.

    I hope as you contemplate your own future as an employee or an entrepreneur, you will come to say the same.






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Scanning the Northern job scene


By The Numbers

12:
number of accredited colleges and universities in Northern Ontario

12.8:
percentage decrease of young people (aged 15 to 29) in Northern Ontario from 1996 to 2001

18:
percentage of persons aged 15 to 29 (approximately 141,560 people) in the total Northern Ontario population as of 2001

18.3:
rate of youth out-migration in Northern Ontario from 1996 to 2001

19:
percentage of unemployed youth in Northern Ontario, more than six percent higher than the provincial average

395,800:
number of people in the Northern Ontario labour force in 2004

22 million:
amount of money FedNor has invested in helping more than 850 young Northerners find both public and private sector internship positions since 1997 (Sources: FedNor, Ministry of Northern Development and Mines, and Statistics Canada)






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Choosing the North




    Chances are, if you spent your teenage years in Northern Ontario, you’ve felt the “itch.” You know it - that intangible desire to get out of your hometown and see some of what the rest of the world has to offer. Maybe you reacted by traveling overseas; maybe you ventured out to school across the province.

    Or maybe, just maybe, you realized you’re happy where you are.

    Travis Morgan is 21 years old. He lives in Whitefish, near Sudbury, and has done so since he was two years old. At a time when others are flocking South, he wouldn’t live anywhere else.

    Morgan is part of a new, ever growing group of young Northerners who are choosing to either stay where they are, or return after a few years of exploration.

    His life has not exactly followed the traditional pattern of other youth. When shopping for schools at which to study political science, he passed on other institutions across the province, selecting instead nearby Laurentian University. It’s a decision he does not regret.

    “I was born here, raised here and I want to be educated here,” he explains simply. “It’s small, peaceful, and quiet. I don’t get the feel of a ‘big city’ when I travel around Sudbury. It’s easy to relax.”

    Although he may one day have to leave Northern Ontario to study to be a lawyer (Laurentian does not currently offer a full law program), he hopes he doesn’t have to. After all, he’s got big plans for when he’s done.

    “I plan to be a lawyer in the field of human rights,” he states. “ I’d like to do general practice for deaf clients in Northern Ontario. Maybe (become) a judge later on. I would (also) like to be an MP eventually.”

    Morgan’s interest in helping the hearing impaired stems from personal experience, as he is deaf. And while his disability has not presented him with any serious employment barriers, it has made things a little difficult at times.

    “Jobs that don’t require hearing are easy to get,” he comments, “but for jobs that require hearing, I must prove myself all the time.”

    For instance, when working as a soccer referee, he was told that many coaches did not like him calling games. This wasn’t because of any skill deficiency - he knows the game inside out - but rather because they were unable to verbally convey their anger when they disagreed with a call.

    Still, Morgan remains confident he’ll be able to fulfill all his goals.

nbsp;   “Being deaf does not mean I can’t get a job,” he states.

    “(Studying) history, law and social studies has helped me want to achieve what I want to achieve. (These subjects) have helped to show me that anyone can do anything in Canada.”

    So, why is such a bright, motivated young person choosing to stay in the North? Does he not feel pulled to pursue his opportunities further south?

    “I plan to stick around,” he states. “Southern Ontario may have more jobs at a higher salary, but they have a higher cost of living. (Here), the cost of living is pretty low. It’s cheaper to buy a house around here than it is to rent an apartment in Toronto.

    “This is my home, and I love it here.”






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Assessing and planning


    You know it. It’s time for a new career. And whether you’ve only recently decided to find a new occupation or you’ve been casually hunting for years, it’s time to take action.

    Your task is indeed large, but it need not be discouraging. With proper planning, hard work, attention to detail, and, yes, a bit of luck, you should be on a promising career path in no time.

    In the following pages you’ll find slews of valuable tips, ideas, and personal stories gleaned from Northerners of all stripes, from rookie workers to employment experts. Happy hunting!



    Sometimes, it isn’t easy to start over. Employment consultant Lil Currier sees this all too often in her work at Sault Ste Marie Job Connect. Every day, she advises young people aged 16 to 24 as they assess their potential and plan their futures. And every day, she deals with the same problem: indecision.

    Most young people who pass through her doors have no idea where to start. Often, a client will come in, sit down, and simply ask, “What should I do?”

    It’s not an easy question for anyone to answer, as many of her clients are encumbered by serious barriers to employment. A large number have less than a grade 12 education. Some have young children, legal issues, or family troubles to contend with. For many, Ontario Works has become a necessary source of income.

    This problem is not simply a matter of lack of skill; lack of confidence is a major player as well. Many young workers Currier sees say they’d prefer to work in the background, and don’t feel they would be able to succeed in more high-profile, high-paying jobs.

    It doesn’t have to be this way, she says. Individuals with limited credentials and abilities can still find meaningful work. “It’s just a matter,” she explains, “of setting realistic goals.”

    For example, one client came to Currier last year stating she thought she might want to be a teacher. The young lady only had a grade ten education, making a quick switch into the profession impossible. Instead of scoffing or directing the young applicant in a different direction, Currier helped her client to establish a tangible short-term goal: getting a grade twelve (or equivalent) education.

    Seems simple, doesn’t it?

    Not exactly. In order to create such a plan, you’ve got to know what you want to do. And, according to Currier, honing in on what a young job seeker is interested in represents a “big part” of the process.

    Career testing and employment counseling are both excellent options. Most colleges and universities in the North offer assessment programs, as do some government agencies and private consulting companies. These tests help you figure out what you’re good at, what you like, and what occupations might combine the two.

    Once you’ve narrowed down a few options, you’ll be ready for the next step: planning out your job hunt strategy. From the experiences with her clients, Currier knows the most effective way to do so is by mixing research and hands-on investigation.


1. Get online…


“(A good part) of it,” Currier advises, “is going onto the Internet and looking at different Web sites.”

    Virtually every modern industry has a slew of sites devoted to it, many with detailed facts and employee testimonials. Visit http://NorthONJobs.com and go to the Career Center to find links to a multitude of helpful sites that will point you to various career options. Are you technologically illiterate? No matter. Even if you don’t know the difference between a URL and a USB, it’s a good idea to book an appointment at an agency like Job Connect. They’re there to help you through it all, including navigating the digital maze.


2. …but don’t get bogged


down in the reading. While an online hunt can provide plenty of background information, it doesn’t necessarily show the whole picture.

    “There is so much written material out there,” Currier explains. “Too much written material isn’t great – people don’t necessarily respond to that.”

    There’s more to a career research than words on a screen (or paper). She suggests adopting alternative means of investigation, such as phone calls or informational interviewing. Even something as simple as testing out a hypothetical job routine – for example, trying out a 5:00 a.m. wakeup call – can be an awesome way to gauge if a certain career is for you.


3. Get out there…


In Currier’s opinion, a hands-on approach to occupational study is almost always the best way to see if a particular industry is for you.

    “Go in and talk to an employer,” she advises. “That’s the best way to find out what a job entails. Get it firsthand.”

    Say you’re interested in becoming a carpenter. Currier recommends you establish contact with some contractors or foremen, preferably (but not necessarily) someone you have some sort of connection with. Offer to buy them a coffee so the two of you can discuss the nuts and bolts of the industry.

    While this approach may seem intimidating, Currier says employers are more often than not receptive to the questions of young workers; after all, you’re the future of their industry. Just remember not to take it personally if they’re too busy to fit you in right away.


4. …but don’t get discouraged.


Even if you’ve never had a meaningful job, there’s no need to panic as you explore possible job paths. Inexperience is far more common than you may think it is.

    “It’s surprising the amount of people who are 18, 19 and 20 who’ve never had a real job.” Currier explains, “but there are supports in place to help people who have no work experience.”

    For example, a lack of experience can be compensated for by upgrading your education or volunteering for a local not-for-profit organization. Also, there are some governmentsponsored wage subsidies available for employers who hire inexperienced workers, making it an appealing option for many companies.


* * * *



    A proper program of assessing, researching, and planning will almost always yield rewarding, long-term employment.

    “We see a lot of people (coming in after) hopping from job to job,” Currier explains. “And I mean, there are jobs, and then there are careers.”

    After years of helping hundreds of youth make the transition from the former to the latter, she can say with confidence the results are immensely rewarding.






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Oh where could my perfect job be?


Here’s where to look for your next job:


The Internet


    Ever since the digital revolution took root in the 1990s, job-hunters have been speeding down the information superhighway in search of the perfect position. Virtually every major company has a “careers” section on their site, and there are several job boards where you will find announcements from a large number of employers. The DiversityCanada Foundation, publisher of this handbook, operates a website specifically designed to bring you career offers from employers from Northern Ontario. Visit our website at http://NorthONJobs.com.

Pro: Volume, volume, volume. You’ll have access to more postings than you can fathom. Plus, you can hunt in your pyjamas.

Con: When looking online, you may find something fantastic, only to scroll down and find out it’s a three-year contract in Antarctica. Also, on certain sites, the anonymity of the ’Net can attract some shady employers.

The bottom line: As long as you proceed with caution and stick with reputable sources, the Internet could be your best friend as you aim toward employment.


Classified ads


This one’s been around for generations of career crusaders. Turn toward the back of your newspaper and you’ll find an assortment of neatly-indexed, condensed postings of openings in your area.

Pro: You won’t find many postings for Antarctica here, especially if it’s a community-based publication.

Con: It’s usually slim pickings if you’re looking for anything outside your hometown.

The bottom line: With such a brief format, the classifieds are still a great resource, particularly if you’re pressed for time or hunting casually.


Career fairs


The career fair presents a familiar sight for many veteran job seekers – vast convention centers packed to the gills with perky, smiling ambassadors for dozens of different companies. Loud, bustling, and often chaotic, career fairs are there explicitly for hunters like you.

Pro: With so many options available, you may find yourself drawn to an industry you may have never considered before. Many accessible and diverse employers choose to seek workers in this forum, since fairs tend to attract a broad range of applicants. Also, some companies accept resumes and interview on-site.

Con: In some cases, much of what you encounter will not be actual employers, but rather temp agencies or training organizations after your wallet, not your services.

The bottom line: Career fairs are never a bad idea to check out, but they’re best used to complement, rather than replace, a more specific search.


On-campus recruitment


This is a great option for individuals currently upgrading their education. As the school year progresses, many companies hold recruitment sessions for potential future employees at campuses across the country. These sessions will often be smaller, more informal affairs, with presentations, plenty of glad-handing, and, quite often, free food.

Pro: Hey, the employer is coming to YOU! How much easier could it get?

Con: Companies are often looking for highly specific candidates, usually in professional or skilled trade areas. General arts and science students are usually out of luck.

The bottom line: On-campus recruiting makes a difficult process a breeze, provided you’ve got the specific skills they’re looking for.


Cold calling


For the truly brave, there is always the dark horse of the job hunt – the cold call. Rather than wait for a position to come up, cold callers use phone, email or snail mail to put their name in at their companies of choice.

Pro: Unsolicited resumes tend to stand out, causing employers to remember you as a genuinely interested candidate when a position opens up. Occasionally, if they’re really impressed, they’ll create a new position, just for you.

Con: You’re likely going to get a lot of polite statements like, “We’re not accepting resumes at this time,” and the occasional ego-crushing hang-up. At times frustrating and downright demoralizing, this one ain’t for the faint of heart.

The bottom line: If you’re really determined to work at ABC Corp, cold calls can be a great way to show your enthusiasm – who knows what may happen.


Networking


This is an excellent and effective method to get your name out there. Tell everyone from your hairdresser to your new neighbour to the kid selling lemonade on the corner that you’re looking for work, and ask if they might have any idea about potential leads. Connections are invaluable in this day and age – actually they’ve always been – and you never know who the person you’re speaking with knows.

Pro: Your doctor’s brother’s wife could be a partner in that law firm you’ve been checking out. With a few strategically placed phone calls, you may be able to net a lunch meeting. Plus, you’ll build a solid roster of industry contacts that you’ll likely be able to use throughout your career.

Con: “Selling” yourself at all times can be exhausting. After awhile, you may just want to make small talk about the latest Oilers game instead.

The bottom line: Networking is a wise idea in any job search. It shows you are keen, committed, resourceful and confident in your own abilities – attributes most employers are looking for.






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If your schooling isn’t up to snuff


    Heading back to class is not only a good way to pony up on your skills in a changing environment, it can effectively compensate for a weak work history. Basically, it never hurts to upgrade, whether you’re trying to hammer down high school or perk up your PhD. Here are some options when you need to give your brain a boost:


Secondary: Get in touch with your local school board to learn about any available adult education, distance study, grade 12 equivalency, and/ or night course programs in your community.


Post-secondary: There are 12 accredited colleges and universities across the North, many of which boast satellite campuses in remote communities. Call or surf the websites of individual schools for lists of programs, admission requirements and tuition fees.


Algoma University College
www.auc.ca
1520 Queen Street East
Sault Ste Marie
ON P6A 2G4
1-888-254-6628


Cambrian College
www.cambrianc.on.ca
1400 Barrydowne Road
Sudbury, ON P3A 3V8
1-800-461-7145


Canadore College
www.canadorec.on.ca
100 College Drive
North Bay, ON P1B 8K9
(705) 474-7600


College Boreal
www.borealc.on.ca
21, boulevard Lasalle
Sudbury, ON P3A 6B1
1-800-361-6673


Confederation College
www.confederationc.on.ca
1450 Nakina Drive
Thunder Bay, ON P7C 4W1
1-800-465-5493


Lakehead University
www.lakeheadu.ca
955 Oliver Road
Thunder Bay, ON P7B 5E1
(807) 343-8110


Laurentian University
www.laurentian.ca
935 Ramsey Lake Road
Sudbury, ON P3E 2C6
1-800-461-4030


Nippissing University
www.nipissingu.ca
100 College Drive
North Bay, ON P1B 8L7
(705) 474-3450


Northern College of Applied Arts and Technology
www.northernc.on.ca
(705) 235-3211


Northern Ontario School of Medicine
http://www.normed.ca
West Campus: 955 Oliver Rd
Thunder Bay, ON P7B 5E1
(807) 766-7300

East Campus:
935 Ramsey Lake Road
Sudbury, ON P3E 2C6
(705) 675-4883


Sault College
www.saultc.on.ca
443 Northern Avenue
Sault Ste. Marie, ON P6A 5L3
1-800-461-2260


White Mountain Academy of the Arts
www.whitemountainacademy.edu
99 Spine Road
Elliot Lake, ON P5A 3S9
1-800-368-8655






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Get your toe in the door before you graduate


    In recent years, many post-secondary institutions across the North have embraced the concept of co-operative education with more enthusiasm than ever before. Through school-sanctioned placements, thousands of students have the opportunity to gain invaluable practical experience in the field they’re about to enter.

    For instance, students in Chef Kimberly Ann Coates’ chef training course at Cambrian College are required to do an on-the-job placement as a part of their curriculum. It’s an excellent system; students learn the ropes of a notoriously competitive industry in a realistic setting, and are often offered a summer or contract job at the end.

    Not everyone has access to such an automatic “in,” however. For most students, finding post-grad employment is a stressful task, made all the more onerous by a finite deadline, academic duties, and rumours of your classmates’ vocational victories.

    For co-op and regular students alike, Coates recommends you start early to minimize the pressure. Regardless of what course you’re in, if you’re in your final (or, as the case may be, only) year, you should begin the job search before the snow hits the ground.

    Often, your instructor will be happy to help. As a seasoned industry veteran, Coates likes to dispense advice based on her first-hand experiences. “I explain the differences between what’s out there for (students),” she says. “I like to provide a good introduction to all the different options available.”

    In addition, many colleges and university programs offer workplace communication courses, which teach students who to approach for work, what to include in a resume, and how to present themselves in an interview.

    Coates’ program is remarkably successful: close to 90 per cent of students get the job they’re looking for after graduating, and many have gone on to work at such prestigious facilities as the Chateau Lake Louise, Deerhurst Resort, and the Banff Springs Hotel. While she admits her program is unique, she is confident a farsighted, planned approach could work in virtually any post-school job hunt.

    “I think the strategy is the same in any industry. All programs could do the same thing,” she says. “You just have to start by encouraging students right away.”

    While arranging a resume may be the last thing on your mind as you prepare for Christmas exams, if you really want to make the transition to a fulfilling career, advanced preparation is a wise strategy.

    “(Don’t) wait till the last minute,” Coates stresses. “Don’t wait until graduation comes along and you think ‘What am I going to do?’”

    Just think how smug you’ll feel when everyone else is stressing in May.

    If your course doesn’t have a co-op program or if you are not in school and don’t know anyone in your industry of choice, there are still ways to gain a competitive advantage in the job market.

    One is to volunteer. Thinking of being a teacher? Sign on to teach a children’s class at the library. Interested in public relations? Serve cocktails at the industry’s big schmooze-fest. Not only does volunteering look fabulous on a resume, but you’ll be making fantastic connections as well.

    Another sure tactic is to get into an association or club for your chosen field. Find out if you can attend any of their events as a guest or if you can become an associate member at a reduced cost. Try to meet as many people as you can. Chances are the person you’re talking to knows someone, who knows someone who’s got the job for you.






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Crafting the perfect resume


    A resume is never complete. It’s a work in progress.” If you remember one thing throughout your job hunt, Cambrian College workplace communications professor Gail Tarnowycz wants this to be it.

    The curriculum vitae is a crucial document. It’s a one-page encapsulation of who you are, what you’ve done, and why you’d be good for the job at hand. As you are constantly evolving and growing as an employee, your resume should too.

    In her line of work, Tarnowycz helps students in the college connect with the employment world. When many individuals come to see her, they arrive with the same sheet of paper they’ve been recycling since high school. Often unprofessional and spotty, such a document simply doesn’t cut it in the real world.

    “You need an adult resume,” Tarnowycz says bluntly.

    That may mean more than just omitting that job flipping burgers when you were 15 or nixing your crazy_ party47@hotmail.com email address.

    For those who have major gaps in employment or education, Tarnowycz recommends alternative resume styles, such as one that emphasizes skills rather than traditional, chronological accounts of employment.

    “That way, what the employer sees first are your skills, as opposed to (experience).”

    The key to doing this successfully is to emphasize relevant experiences. For example, say you’re applying to a management position. Something as simple as leading a childhood Brownie class can highlight valuable (and desirable!) organizational capabilities.

    To further pump up your resume, Tarnowycz also recommends the following:

    Avoid empty statements. “Anyone can say ‘I communicate well,’” she reports. “You need to tell me HOW you communicate well. I’m always looking for proof.” She recommends you take time to write out “proof stories,” small anecdotes to explain the broad statements outlined in the resume. Not only will this help you pinpoint your proven strengths, it will also prepare you better for the interview situation.

    Tailor your resume to the job you’re applying to. While your sixteen-year-old self no doubt gained valuable pepperoni knowledge in your three-month stint at Poppa Bob’s Pizzeria, the executives at the accounting firm to which you’re now applying may not care. Perhaps driven by insecurity or lack of experience, many prospective employees choose to list every job they’ve ever had. Quantity is never better than quality, however. As Tarnowycz says, it’s much more effective to prioritize and expand on pertinent experiences. “Focus only on the experience you’ve gained that’s immediately relevant to the job you’re applying to.”

    Highlight soft skills. More and more employers are placing value on a worker’s ability to function within the organization. Communication skills, organizational expertise, and the ability to function amicably in the workplace are all qualities many of today’s bosses seek. “I can teach you how to apply heavy equipment,” Tarnowycz explains, “but I can’t teach you how to fit into the organization.”

    Avoid computer templates like the plague. Sure, that template makes your resume looks pretty spiffy on the screen. It’s not going to help you out much, however, when your list of credentials looks exactly like hundreds of others. Tarnowycz suggests using templates or resume packages only as a starting point to learn about the basic structure of a resume. “Don’t follow it for style and design.” Rather, take some time to develop a clean, crisp, and unique format of your own.

    Make your first page easy on the eye. Nothing distracts a potential employer more than a cluttered, unorganized resume. To avoid this, make your spacing and formatting consistent, and be sure to leave plenty of white space. This is particularly important on the first page, which should present your most hirable attributes to your future boss. Tarnowycz recommends centering the strongest points of your resume in the middle of the page, a space readers tend to naturally hone in on. “What I want to see is a key area on the front page,” she says, “where the human eye is going to gravitate to.”

    Watch your length. While it may be tempting to keep writing about how awesome you are, Tarnowycz cautions that length is a major issue in many resumes she encounters. A two-page C.V. has long been the standard; however, if you can condense it even more, all the better. Anything longer than a pair of pages is too much. “If you can put all your information onto a single page, I’d say that’s very good,” she advises. “I tend to lean toward a more conservative route. Less is more.”

    Call in your proofreaders. Having a second or third or even fourth pair of eyes peruse your product may seem a bit of an inconvenience, but the importance of proper spelling and grammar is impossible to overemphasize. “If I’m looking to hire someone, (their resume) has to be absolutely error-free,” says Tarnowycz, echoing the attitude of many employers.






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Should you self-identify?


    Many companies today are making a concerted effort to include in their workforce people who have been traditionally under-represented. These employers encourage applications from visible minorities, Aboriginal people, women, and people with disabilities.     How would they know you belong to one or more of these groups? You’ve got to tell them, or “selfidentify”, as they say.     Some career experts believe the fact that you belong to an equity group should not be stated at all in your resume or cover letter, but that your qualifications alone should get you into an interview.     Other career experts would encourage you to self-identify, especially when applying to Equal Opportunity Employers. These experts say, at the very least, you should fill in the optional portion of application forms which ask whether you belong to an equity group.     But there is one thing almost everybody agrees on, and this includes employers interviewed by the DiversityCanada Foundation, publisher of this handbook. The fact that you belong to an employment equity group should not be your one distinguishing characteristic. The skills you have to offer should be a good match for the position in question, regardless of your cultural background or status as a person with a disability.     You may find, however, that the fact that you belong to an equity group allows you to offer the employer something extra. In such a case, you would do well to show up your winning qualities and skills.     If you were an employer, what would you think after reading cover letters with statements like these, for example?


Candidate A:


“As a result of an accident, I lost most of my hearing as a teenager. Since then, I have worn a hearing aid and have learned to read lips, which allows me to function as any fully-hearing person. This has made me more attentive to and considerate of others. I believe this will serve me well in the role as receptionist at your company.”


Candidate B:


“I was pleased to note that XYZ Mining Corp is an Equal Opportunity Employer and that your plans for 2006 include outreach to the First Nations where your operations are located. As a person of Ojibway heritage who speaks the language fluently and has strong ties with many Tribal Councils through my participation in various youth activities, I believe I would would be an asset to your community relations department.”






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Keeping your cover letter in check


    Now that you’ve got a solid-gold resume, you’ve got to think of how you’re going to present it. A good cover letter can say volumes about who you are and what you want – if you let it. Here are some tips to ensure your first contact with an employer is a memorable memo.

    Keep it short: A cover letter should never, ever be longer than one page.

    Keep it in perspective: As you’re writing, remind yourself of what it is you want from this letter, and how you would interpret it if you were the employer.

    Keep it relevant: You don’t have to discuss everything on your resume. Only highlight experiences and skills that directly pertain to the position at hand – and cap it at two or three examples.

    Keep it on track: It’s easy to get carried away when writing about yourself, but no one wants to read a fivesentence account of some presentation you delivered two years ago. Save the play-by-play for your autobiography.

    Keep it correct: There’s nothing quite so jarring as a typo or grammatical error in the first sentence of a cover letter. And it happens far more often than you’d think.

    Keep it polite: Use proper titles (Sir/Madam, Mr./Ms./ Mrs./Miss). Introduce yourself in the first paragraph, and be sure to thank the employer for considering your application.






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What the career experts say


    So, you found a posting for a company you’re really interested in working for. You worked hard to craft a perfect resume and cover letter for the job. And, lo and behold, it worked – you’ve been called in for an interview.

    You’re on cloud nine. But as the interview date draws closer, excitement morphs into dread.

    Now what?

    The interview is considered by most job hunters to be the most intimidating part of the hunt. And understandably so. There’s a lot riding on that first face-toface meeting, and it’s easy to get overwhelmed by the situation.

    According to Lorraine Boland, this doesn’t have to be the case.

    As Executive Director of YES Employment Services in Thunder Bay, Boland has been helping youth find meaningful employment for more than 17 years.

    “There’s a lot of stress for people going into an interview setting,” she reflects. “It doesn’t always allow a person to project in the way they want. It’s important to show what you have to offer, and to ask them what they have to offer. It’s not always easy.”

    With enough forethought and planning, however, that terrifying meeting with your potential bosses can be enjoyable – and a smash success. To make it so, Boland suggests one simple mantra: prepare, prepare, prepare.


Do your homework<

By getting to know the organization, you’ll be better prepared for the meeting. A company Web site is a fabulous way to learn about the history and ethos of a business. If possible, it’s a great idea to visit the physical job site itself. There, you can gather brochures, speak to reception personnel, and get a general sense of the office environment.

    “You want to give yourself a very good understanding of the organizational structure,” Boland says. “That way, you can fit into it.”


Dress the part

“It is absolutely appropriate to dress up for an interview,” Boland stresses, “regardless of what business you’re going for.”

    To play it safe, she suggests business casual – clean dress pants, a conservative skirt, a smart jacket, and/or a buttoned-up, collared, and pressed shirt. Personal grooming is also important – clip those fingernails, tidy your hair, and be sure to brush your teeth.

    A neat appearance suggests much more than aesthetic considerations. “It shows you have respect for yourself,” Boland says. See pages 21 to 23 for more.


Put your best foot forward

The biggest mistake any applicant can make is showing up late. Aside from displaying poor time-management and organizational skills, it’s just plain inconsiderate – after all, these people are taking time out to help YOU.

    “You want to arrive at least 10 minutes early,” Boland explains. “It’s very necessary. It shows you’re conscientious, it shows proper planning.”

    Once at the interview, be friendly, polite, and respectful. Always say please and thank-you, and smile as often as possible.

    “Employers are really looking for the right attitude,” she continues. “(For) most positions that are advertised, people can be trained for the job. So if a person comes in with the right attitude – they’ve done their research, etc – that really makes them attractive.”


Know your own history

There’s nothing as awkward as a blank stare following a question. Before you even enter the meeting, you should be prepared to rattle off work experiences with ease. Try to come up with relevant anecdotes that are both interesting and informative. For example, if you’re applying to work as a nurse, talk about that high school blood donor clinic you helped organize.

    While you can’t predict what exactly your interviewer will ask, you can assume there will be at least one inquiry about your past – and you should know it well.

    To further prove your preparatory prowess, Boland recommends bringing extra resumes (in case there is more than one interviewer) and a portfolio of your work (if applicable).

    “Also, make sure you have a list of references at hand,” she stresses. That way, you’ll position yourself one step closer to being hired.


Ask away

No matter what the job, you’re going to want to know a few things before you start working. What is the office environment like? What major projects does the company have lined up? What is the busiest time of year, and why?

    Asking questions in your interview will do more than satisfy your curiosity, however. It will also prove you’re bright, thorough, and genuinely attracted to the company.

    “(Questions) always show a person is motivated and interested,” Boland explains. “And I’m not talking about ‘How much money am I going to make?’ questions, but rather questions about the actual business.”


Remain upbeat

If it all seems to go terribly wrong, it is essential to keep things in perspective. No matter how badly you think the interview went, no matter how rejected you feel, a healthy attitude can work wonders, Boland says.

    “Sit down, take a few minutes out, and don’t get too down on yourself,” she says. “I always encourage people to be optimistic. Send a note on to the employer, thanking them for taking the time to interview you… That shows a lot of energy. That shows (you’re) willing to go above and beyond, that (you) really were interested in the job.”






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What to do after the interview


    Once out of the interview room, many applicants assume their work is done.     Not so.     If you don’t follow up on your meeting, you run the risk of seeming indifferent or, even worse, uninterested in the company that interviewed you.     Many employers have said they are surprised at how few job candidates stay in touch after the interview. Those who do, of course, stand out.     By taking the following approaches, you can place yourself back into the thoughts of your interviewer and boost your chances of being selected.


Thank the interviewer. A proper thank you is certainly in order for every company representative who took time out to discuss your interest in joining their team. The note should be brief (no point-by-point recounting of the entire interview necessary), sincere (avoid gushing sentiments), appropriate for a work environment (don’t use any nicknames or jokes), and timely (write it immediately after the meeting).


Pass along more of your best work. This is an alternative to the simple thank you note and would be appropriate according to the nature of the interview. Say you discussed a course you took last winter. Send along a copy of your diploma. Or, maybe the interviewer showed particular interest in a project you mentioned you finished in your first year. Print out a copy and ship it off. Add a simple note detailing why you’re sending the information along: “As we discussed my XYZ project in our interview, I thought you may be interested in reading a copy. I look forward to hearing your impressions....” You’ll really prove you’re keen on the job.


Pick up the phone. Most jobhunters interpret a lack of response from the potential employer as lack of interest, but that’s not always the case. The hiring process at many organizations is long, detailed, and simply not accomplished overnight. Ringing up to check on the status of your application if you haven’t heard back within the time specified during the interview or within a reasonable time frame keeps your name fresh in the memory of those who hire. Frame your conversation as a polite enquiry rather than a demand. Try to be as humble and patient as possible during that call. Smile when you speak to convey friendliness over the phone.






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What the employers say


    It may seem insignificant, but your shirt or skirt, your tie or lack of one can cost you a job.

    That’s the word from over 100 hiring managers and Human Resource professionals representing employers from St John’s to Vancouver and ranging from modest mom-and-pop operations in Northern Ontario to billion-dollar Bay Street corporations.

    The DiversityCanada Foundation, the publisher of this handbook, went straight to the source. We asked employers what advice they would give job seekers if they could provide only three tips.

    Almost universally, employers said candidates must dress appropriately if they are to have any hope of success.

    It may seem an obvious point, but the managers indicated a significant number of people they interviewed over the years have torpedoed their chances by showing up in jeans, in soiled or rumpled clothes, or with too-trendy hairstyles.


Why do employers place so much emphasis on appearances?


    It’s not at all that they are being shallow or picky, suggested Anne Sowden, president of the Toronto chapter of the Association of Image Consultants International. She pointed to studies conducted at Harvard University which showed that within 30 seconds, a person is able to judge someone’s competence within about 80 per cent of accuracy.

    “Whether we like it or not, people make decisions about us and our abilities based on the way we look,” Sowden said. “Our appearance is one of the most powerful non-verbal communication tools we can use. The image you project can affect your ability to inspire trust and confidence.”


So the message is clear.


    Your job interview attire cannot be whatever is hanging around in the closet on the big day. Employers want to see that you have given thought to the clothes and hairstyle you choose to show up with for the interview.

    You CAN dress to impress if you remember these three words that many employers said they look for in an job candidate’s appearance: Clean, Appropriate, Neat.

    What is appropriate varies from business to business, of course. So job candidates have to educate themselves on what their potential employer would approve of, said Linda Lewis, chair of Ryerson University’s School of Fashion.

    “You have to investigate the culture of the company,” she said. “Look at the corporate reports or brochures to see the image they project. If you can, go down to the office and walk around. Get to know the environment.”


Such an approach falls right into line with the two other most frequently suggested tips from employers.

    Hiring managers and employers were quite consistent in emphasising that candidates do their homework before coming in to talk about getting a job.

    The second most popular tip was that candidates research the company.

    The third was that job seekers fully understand and ensure they are qualified for the position for which they are applying.



More tips that come directly from people who do the hiring:


– Remove unnecessary jewellery (eg tongue, nose, eyebrow piercings)
– Be pleasant
– Give the impression that you can handle yourself
– Have confidence in yourself
– Show initiative
– Have a real interest in what you say and in the questions you ask
– Have a positive outlook
– Act professional
– Make yourself personable
– Have good composure
– Be willing to WORK!!!!!
– Be polite!
– Use proper English
– Express yourself, be responsive
– Be alert
– Shake hands firmly and make eye contact
– Be yourself
– Be mindful of your body language
– Keep your answers concise and clear
– Leave bad language at the door
– Don't come looking untidy or with strong body odour
– Don't wear strong perfume
– Don't come dressed in jeans
– Don't be sloppy
– Don’t have blue hair
– Don’t be assuming
– Don't just sit there meekly
– Don't have the “know it all” attitude
– Don't talk in slang
– Don’t oversell yourself or act like you know more than you do
– Don't be shy when speaking
– Don't act arrogantly
– Don't be fidgety
– Don’t lead the conversation
– Don't start off by making
demands
– Don’t be late for the interview






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Shining on the job


    The Golden Phone Call. It’s the moment every job hunter waits for. Finally, your long and detailed journey has culminated in success. You’ve been offered a job. Not just any job – a great job. Something you’d like to make a career of.

    While you are understandably excited, this is no time to sit back and relax. The first six to twelve weeks of employment – commonly known as a probationary period – are crucial. In this time, you must acquaint yourself with your new workplace, become comfortable in your new position, and confident in your new role. Essentially, you must prove to your new bosses that they’ve made the right decision.






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Handling first day jitters


    Nearly every new employee is nervous on the first day of work. It’s natural. You’re starting a fresh career in an unfamiliar setting, and you naturally want to do well. As with starting any new venture, it’s wise to prepare, relax, and listen.

    You’ll want to start by getting comfortable. Chances are your supervisor or manager will take you for an extended tour of the jobsite on your first day. Get to know your environment by asking questions, stopping to introduce yourself to each of your new co-workers, and adopting the company code of behaviour. Is it a professional environment? Keep it formal. Is it more casual? Share an amusing anecdote about one of your experiences in the industry. Adapting to the company culture takes time, but it is crucial in establishing a positive early impression.

    Enthusiasm is essential. Employers love to see their newest recruit is excited to be there. Ask for your first assignment or task – don’t wait for your supervisor to hand it to you. When you complete your first duty, ask if there’s anything else you can do. Whatever you do, do not sit at your new desk and stare at the wall. Showing initiative is always important, but especially so in the earliest stages of a new job.

    A good way of doing this is by making an effort to connect with clients. There is an element of customer service in nearly every industry, whether it be changing tires or preparing income tax statements. No matter what you’re doing, you are, in some way, interacting with the people who keep your new workplace in business. As such, you have to show you can deal with people from the start. Ask to deal with a client or customer as soon as you feel comfortable to do so. Be as friendly, helpful and considerate as possible. If you’re unsure of something, explain that it’s your first day of work, and that you appreciate their patience. Most customers will understand, and your employer will be thrilled to see you making the extra effort.

    As your first day comes to an end, be sure to ask your boss how you did. If he or she replies “great,” good for you! You’re likely on your way to a stellar career in the company.

    However, in the far more likely instance that he or she has a few comments or suggestions, you shouldn’t take it personally. It’s your first day, after all, and you do still have a good deal to learn. Listen carefully to employer feedback, and make efforts to implement their ideas.

    When you finish your first day, take a bit of time to reflect. Record your early impressions of your new career; it will help sharpen your focus as you strive toward success.






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What employers are looking for


    Who better to advise you what to do during your first days than people who have experience dealing with new employees? Here are a few tips gleaned from hiring veterans across Northern Ontario.


    We look for responsibility, common sense, and problem solving skills. The (new employees) should demonstrate some independence and show that they can think outside the box. If something comes up that is not detailed in the instructions given, they should show they can figure out a solution without having to continually ask the person supervising them.

Jamey Inwood, Human Resource Officer, Northern Uniform Service, Sudbury


    Punctuality is first and foremost. Also, if they are partnered up with someone else, they should have a team spirit and fill in for those key moments when their leader can’t be there. They should be able to follow instructions. Sometimes younger workers come in gung ho and think they can get to the top without doing the things it takes to get there. But they must realize they have to go through all the steps in order to fully understand what they are working with.

Peter Smerechanski, Shop Foreman, Columbia Chrome (East), hydraulic repair shop, Timmins


    What I like to see is honesty and integrity. We also look for somebody who is willing to take on extra work, and willing to go over and above what they’re supposed to do. They should be able to get along with other people and show they are willing to ensure the work gets done.

Pat Sleming, Office Manager, Quality Hardwoods, lumber wholesaler near North Bay.






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Be a class act on the job


    As you settle into your new job, you will find that your workplace has it own particular dynamic. You may find that you click with your colleagues right away and that your boss is as approachable as your favourite uncle. Or, you might feel as if you have nothing in common with your co-workers and that your boss is rude and impatient. If it is not all smooth sailing in your new work environment, it may be easy to become discouraged. However, Pierre Perreault, employment consultant at the Employment Center at College Boreal in Sudbury, Ontario, assures that you can transcend most sticky situations. With the right attitude and practices, he says, you can avoid undue distress and the office politics of any position. Here are a few simple tips:

. Always arrive on time, and don't be the first out the door at the end of the day.

. Have a positive attitude; smile a lot.

. Say a smiling Hello to everyone you meet.

. Try to remember the name of everyone you are introduced to. Repeat it two or three times in your initial conversation, and, smilingly, look in the person's eyes while doing so.

. Dress conservatively. One of the best ways to make the right impression is through clean, classy, appropriate clothing.

. Study the company culture and its particular management style. This may help you understand decisions you might otherwise dismiss as questionable.

. Master your responsibilities as quickly as possible. You will best be able to do so by focusing squarely on the task at hand. So, while it is important to establish friendly relationships with your colleagues, ensure you devote the majority of your time and attention to the actual work to be done.

. Seek out unofficial mentors who can show you the ropes. Study and emulate those with outstanding track records; most will feel flattered and be willing to help.

. Be a team player, and try not to be selfish.

. Practise diplomacy. Tread lightly when offering ideas for improving something, and avoid bossy or preachy opinions.

. Write down your projects and achievements from day one on the job. In doing so, you'll have a solid work record to discuss with your employers at the end of your probation, when they are deciding whether or not to keep you on.

. Where possible, plan your day and duties in advance. You, and your supervisor, will be impressed at how a few minutes of planning ahead will allow you to make efficient use of your time.

. Arrive at meetings on time. Furthermore, don't doodle or daydream in them.

. Don't lie. Your mother was right; honesty is the best policy. In the same vein, avoid making excuses.

. Be a class act. Never tell dirty, racist or sexist jokes. Don't use profanity, even when others do. If a conversation turns into gossip, politely excuse yourself and leave immediately.

. Don't take anything personally. Remember if someone is unkind to you, it's often because he or she is facing some stress that may have nothing to do with you.






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Finding your rhythm and balance


    While it may be tempting to focus entirely on fitting into your new work environment, it’s important not to lose sight of your personal goals. Your new job may be the biggest thing on your mind in the first months, but it’s important to take a step back to assess what’s really important.


Get the most out of each day. Try and learn something new on every shift. Shake up your schedule. Make new contacts. Explore alternative ideas. The more you work to make your job interesting, the more you’ll get out of your time on the job.


Don’t expect to be perfect. In other words, don’t pressure yourself to be a pro right away. Say you’re working to become a hairdresser, and you can’t seem to master the complete art of highlighting. Instead of giving up, try to learn a little every day. Memorize one colour combination on Monday; practise timing or application on Tuesday. Before long, you’ll be well on the way to experthood – and you’ll be far more likely to retain what you’ve learned.


Find balance. In the quest to be the best, many new employees devote too much energy into their new position and not enough on their personal lives. While it is important to pour extra effort into the workplace early on, it is essential to maintain balance with your personal life. Instead of spending your nights stressing about that project due tomorrow, go for a walk. Rather than rushing out the door, wake up an hour earlier and prepare yourself a wholesome breakfast. Taking time for yourself will improve your mental and physical well-being, making you a better (and more efficient!) employee.






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Leave ’em smiling


    Jobs are a lot like relationships. Sometimes, it just comes time to break it off. Perhaps your financial responsibilities have increased and you need a higher salary. Maybe your work environment has changed, and it’s no longer a productive place for you to be. Perhaps you’re moving, or going back to school, or simply looking for a new career.

    Handling such a situation can be awkward. While it may be tempting to storm out in a blaze of triumphant defiance, it’s best to use a more discreet approach.


Here’s how to move on without burning bridges.


You’re debating leaving the company. To help make up your mind, you:
a) Discuss it with everyone you meet to try and gain a broad range of advice.
b) Mention it to co-workers on your coffee break.
c) Carefully weigh the pros and cons on your own, perhaps with some input from a trusted friend outside the company.


Best bet: c)


Why it’s wise: You never know who might overhear your contemplations, so until you’ve made a decision, it’s best to keep things quiet. Chatting on the job is a particularly risky move, as employment-related gossip can spread like wildfire. Nothing makes you look more unprofessional to your employer than discussing these things behind his or her back. Think it over, call in a close pal (not a co-worker!) for advice, and proceed from there.


You’ve decided to go. Who do you tell first?

a) Your best friend on the job.
b) Your supervisor or manager.
c) The president of the company.


Best bet: b)

Why it’s wise: As a general rule, it’s best to make things official with your immediate superior before taking the message elsewhere. Your manager or supervisor is there for a reason – to manage or supervise the activity of employees, including their comings and goings. As such, going above him or her to the company chief is a bad idea. Not only will it burn the pride of your immediate superior, it may make you appear dishonest or conniving to your boss. And no matter how much you want to gab with your co-worker, the message can wait until things are official.


How much notice are you giving before you leave?
a) Mere minutes, baby – you’re outta there!
b) The customary two weeks – it’s the standard for a reason.
c) A month or more – you’re in no rush.


Best bet: b) or c), depending.


Why it’s wise: This is a tough one, highly dependent on the particular situation you’re in. If you have a far-sighted plan, and you know it will take the company some time to find the right replacement, it would be courteous to let your superiors know of your intent well in advance. However, if your decision came out of a rapidly changing circumstance – for example, you’ve been offered a better position that must commence as soon as possible – two weeks is considered adequate warning. Quitting on the spot is never, ever a good idea – at least if you ever want to call in a favour (like a reference) from the organization again.


You’ve given your notice, and are now in your final period in the position. How do you conduct yourself in the workplace?
a) Conduct business as usual – with a bit of downtime to clean your desk and go to farewell luncheons.
b) Grumble frequently, count down your days, and watch the clock.
c) Spend the remaining time left goofing off with your workplace pals – after all, your time with them is numbered.


Best bet: a)


Why it’s wise: You don’t want to be remembered by your co-workers as a goof-off or a sourpuss. You may not want to be there, but the fact is, you’re still being paid to do a job – and not doing it isn’t acceptable, even if you are on your way out. It’s your last day. How do you say farewell to your boss?
a) Coldly. He or she isn’t your boss any more, so a quick “goodbye” should suffice.
b) Emotionally. Hugs, kisses, tears, the whole works. It’s a sad day for both you and the company, so why not let it show?
c) Warmly. A firm handshake, with heartfelt thanks and a cheerful farewell.


Best bet: c)


Why it’s wise: You want to leave on an upbeat tone. An abrupt departure is tacky and rude, and leaves a bad impression of you. However, an hourlong blubber-fest is also inappropriate for the workplace. Smile, say kind words (no matter how hard it may be to do so), and be sure to get your boss’ contact info to nail that reference.






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Blazing your own trail


    Tired of toiling for someone else’s benefit, more and more Northern youth are assuming the risk of going into business for themselves.

    They’re in the right place to do it, says Anthony Orazietti, Sault Ste Marie-based specialist in youth enterprises. Himself a young professional who returned to his Northern hometown after studying human resources at Oakville’s Sheridan College (“I out-migrated and then re-migrated,” he laughs), one of Orazietti’s many duties has been to help young people develop and launch their own businesses.

    Entrepreneurship has become a viable alternative to the traditional career trajectory. In pitching, developing, and running their owncompanies, many new businesspeople are finding tremendous satisfaction in their work.

    This can be a smart option for a number of reasons. It empowers individuals to create new job opportunities, particularly in small or isolated communities where industry is often limited. And, thanks to progressive government and non- government investment, the North offers venturous young folk extra incentive to go it alone.

    “It’s a great place to be if you’re an entrepreneur,” Orazietti says. “There are a lot of programs in place to give financing and support.”     Here’s a run-down of some options available for potential entrepreneurs.


Northern Ontario Heritage Fund Corporation’s Young Entrepreneur Program


Orazietti describes this new program as “the big one,” and no wonder. Launched in early 2005, it gives up to $25,000 in forgivable loan money to young entrepreneurs aged 18 to 29.

    Aside from a substantial amount of start-up funding, it also includes practical business training.

    The cash comes with strings attached, however. It can only be used for initial capital costs, such as office furniture or equipment. That means you cannot use it for personal expenditures, marketing costs, or existing debt payments, among other restrictions. In addition, the money will only be considered an endowment if the program’s guidelines are followed.

    “If you complete the program successfully, it’s a grant,” Orazietti explains. “If you don’t, it’s a loan.”

    Moreover, applicants must secure a secondary source of income from a bank or alternative lender. “This can’t be your only source of cash income,” he says.


Ontario Ministry of Economic Development and Trade’s Summer Company Program


This competitive program is an excellent alternative for returning students looking for a different type of summer job. If selected, eligible youth between the ages of 15 and 29 can receive up to $3,000 to spend a few months as their own boss.

    According to Orazietti, this program attracts a particularly motivated breed of entrepreneurs. “It’s less money,” he acknowledges, “but it’s more intense.”

    To start out, students “need some idea” of what being an entrepreneur entails. For example, applicants must complete individual business and cash flow plans (with professional assistance), and must be driven to work independently. After all, launching a successful company in the short window before classes resume is no small feat.

    “It definitely helps if a student is interested in business,” he explains.

    Orazietti has witnessed a broad spectrum of successful summer companies, ranging from canoe construction to lawn care, from web design to embroidery. If you’ve got motivation and a practical plan, virtually anything goes!


Canadian Youth Business Foundation (CYBF)


As a national charitable organization, the CYBF has a program to help youth between the ages of 18 and 34 years get their businesses off the ground through start-up financing loans.

    “It gives money for young (entrepreneurs) just out of school,” Orazietti explains.

    With loans of up to $15,000 available, the commitment level is high. Your new company must operate according to a competitive and viable business plan, and must provide you with a sustainable income.

    The loan term is anywhere from three to five years. Applicants must agree to work with a CYBF mentor throughout that time. Providing learning resources is another key service the organization delivers to support young entrepreneurs.

    In Northern Ontario, CYBF loans are currently administered through sites in Kapuskasing, Muskoka, North Bay, Sudbury, Thunder Bay, and Timmins.


Community Futures Development Corporation (CFDC)


Nearly all CFDC agencies have business loan departments, and nearly all cater to young business operators. However, there are both pros and cons to this particular type of funding.

    “(CFDCs) take more risks,” Orazietti explains, “but they charge higher interest rates.”

    Currently, there are 25 CFDC organizations operating in Northern Ontario. As each location judges loans according to differentstandards, it’s best to approach your local site with your business plan in hand.


Service Canada’s Self Employment Benefit Program


“This one helps people on EI (Employment Insurance) to start their own businesses,” Orazietti says.

    A great option for those who have recently relocated or live in isolated communities, it provides financial and entrepreneurial support to unemployed individuals for up to 52 weeks (78 weeks for those with disabilities). As an added bonus, whatever money you make on a business does not affect your EI claim.


Bank Loans


Visiting a bank or credit union should be the first step any entrepreneur takes, Orazietti advises.

    “Typically, we advise people to go there first to see what kind of position we’re going to be in,” he recommends.

    Even with supplemental loans, entrepreneurs should make sure they will have enough credit approval to sustain their business. Furthermore, most of the aforementioned funding requires some degree of external cash in order to be approved. Basically, it is usually pretty essential to get the backing of a reputable financial institution in order to get a business going.

    Each bank has its own criteria for lending; visit your branch for more details.


Private loans


If bank, governmental, or charitable funding falls through, you may want to consider approaching a relative or family friend for a loan. Established businesspeople are often willing to gamble on a new venture, provided the candidate is motivated and honest.

    Orazietti acknowledges this can be beneficial, but says it is vital to get everything about the loan – from term to rate of interest – in writing.






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Coming out on top
Scott Baker’s story




    So, how do you set yourself on the path to a successful and fulfilling career? Career testing helps many. But many others come by their calling after much trial and error. In the final analysis, you can choose and succeed in a career that satisfies you only when you understand who you are and what makes you happy.

    That happiness takes in factors outside the scope of your job itself. Prominent among these factors is where you live and work, as this affects the type of life you will enjoy. As Scott Baker’s story shows, using that choice as the starting point can lead to clarity about career direction. Luckily for the region, Baker chose the North.



    Scott Baker knows a thing or two about the labour market. In his 26 years, the busy Sudburian has held nearly as many jobs. He’s installed drywall for a contracting firm, solicited donations by telephone, cooked pasta at a busy cafe, and built computers from scratch. He’s hopscotched across the province, often taking unfulfilling positions to make ends meet. Essentially, he’s re-started his career dozens of times, sometimes by choice, but often by necessity.

    While his rich roster of employment experience allowed for a varied resume, it brought him little satisfaction. Now, as a second-year industrial mechanical millwright apprenticeship student at Cambrian College in Sudbury, he finally feels excited about his vocational future. But it’s been a long journey to the top.


* * * *



    Born in Young’s Point, near Peterborough, Baker moved to Sudbury at the age of ten, making the Northern hub his home not long after. Work began at an early age, with odd jobs and volunteer positions filling his after-school hours. By the time he was in his third year at Lockerby Composite School, he was employed as a cook in a small bistro, and making enough cash to satisfy his teenage desires.

    Interested in computer technology, Baker hooked up with a small computer consulting firm for an unpaid co-op placement term in his final year of high school. Much to his surprise, the position developed into a full-time job as a computer technician immediately following graduation.

    Entertaining visions of higher education, Baker had never aspired to find permanent employment out of high school. A series of circumstances, however, kept him on the path he was on.

    “I was expecting to go to university,” he admits. “It just didn’t work out at the time.”

    Besides, earning a steady income at such a young age had its benefits, and Baker became “pretty happy” with the working life. Though he lacked formal education, he made concerted efforts to boost his skills. He pored over books in his own time, studying new tips and industry trends. He logged extra hours in front of the screen, trying new techniques and figuring out what worked best. His employers encouraged this growth, and Baker soon moved from being a rookie computer technician to an adept software expert.

    By the time the company decided to relocate to Toronto a few years later, Baker was an integral part of the team, writing important accounting and research software. Engaged in his work, he decided to move with the company.


* * * *



    The transition from Sudbury to Ontario’s capital was not without its stresses for Baker.

    “For a time I had an apartment in both cities,” he groans. “It was pretty difficult at first.”

    He started to adjust to the Toronto life, thanks in large part to “a bit of a network” with fellow Northern Ontario expatriates. As his social adjustment improved, however, his employment situation began to deteriorate. He became frustrated with his lack of vacation time and long hours with the company, and began to wonder if he couldn’t do better on his own. In March of 2002, he left the company.

    Burned out and tired, he took a break from full-time work to reassess his priorities, relying on savings and some independent contract work to pay the bills.

    When he decided to formally re-enter the workforce six months later, however, he rudely awoke to the status of his qualifications.

    “I found it was very difficult to find work,” he frankly states. “I didn’t have any credentials outside of my direct experience.”

    He sought a solution through a series of quick-cash jobs, working in telemarketing and sales, including one “gut-wrenching” stint selling newspaper subscriptions. Varied as they were, none of these appointments adequately reflected his skills or ambitions.

    “I didn’t do very well at those jobs,” he assesses, describing each as a “bad fit.”

    Still in the Greater Toronto Area, he eliminated sales as an option and started working in a series of manual labour posts. He did well in these positions, but found it difficult to find a stimulating or appropriate work environment. One job involved a prohibitively lengthy daily commute, for example, while another refused to pay him in a timely fashion.

    Desperate times called for a dramatic change. Baker gave it some thought, and finally decided that after years in the workforce, it was time to get some post-secondary education.


* * * *



    “It was a culmination of events,” Baker recalls. “I was almost completely out of money, especially with the cost of living in Toronto (being so high). I had recently revisited Sudbury and rekindled old friendships. And my parents encouraged me to go back.”

    Education seemed like the perfect solution. There was only one problem: Baker didn’t know what he wanted to study. “Finding a definitive path has always been my problem,” he says wryly.

    Befuddled, he enlisted the services of Youth Employment Services, which helped him narrow down where his interests lay through a series of skills assessments and personality tests. He eliminated those careers he’d had bad experiences in, and started to focus on skills he wished to enhance in his studies. Eventually, he figured it out: in order to be satisfied, he needed something spatial, hands-on, and constantly changing.


* * * *



    Engineering seemed a perfect fit, so Baker applied to his school of choice; unfortunately, however, he was turned down. Frustrated but undaunted, he explored other options. After doing some research on trades-based professions, he found himself drawn to a convenient option: the SkyTech Industrial Mechanical Millwright program at Cambrian College.

    The program seemed perfect. It was hands-on, interactive, and intellectually stimulating. It was one of the top-rated apprentice programs in the country, boasted an awesome apprenticeship option, and just so happened to be located in his old hometown. He gained admission into the course, moved back to Sudbury, and returned to class in September of 2004.

    Even after more than five years in the workplace, Baker did not find the transition back into an educational setting especially difficult. Rather, he claims to have “thrived” in his new environment.

    “I’d been missing that mental stimulation,” he reflects.

    Baker has taken on an ambitious range of duties in his new role as student. While maintaining good academic standing, he has represented fellow students to the school’s Trades Council, Students Council, and Board of Governors. Aside from satiating his desire to get involved, these experiences have helped him to make excellent connections – a must in today’s job market.

    Baker will graduate from the program with apprentice status, which he calls a “perfect match” for the current, trades-focused Northern Ontario job market.

    “I’m going to be making a better wage than the engineers (will be), and I’m going to be working handson,” he reasons. “Plus, I get to play with all the toys!” FEATURE

    To fulfill this career goal, Baker has created a two-pronged job search strategy. His first tactic is to take full advantage of the college’s job-search program, which gives him access to posts not listed elsewhere. The second is to continue to connect with other industrial millwright mechanics, a task made easier by in-class interaction. Though it’s still early, the hunt is going well so far, and he is “very optimistic” he’ll land the position of his choice.


* * * *



    Now that he has re-settled in Northern Ontario, Baker plans to stay here, at least “for the time being.”

    Not only is the market hot for skilled trades people (“the industrial centre is really growing here,” he says admiringly), his fiancé, Dahnja, is currently studying at Laurentian University. With young son Damien happily bouncing around at home, Baker sees little reason to leave any time soon.

    After years of struggling to find the right career path, Baker feels things finally seem to be going his way.

    In the end, it wasn’t convenience, or timing, or even money that fuelled his choice. It was overcoming the obstacles of indecision and procrastination, and taking on something with vigour.

    “The biggest thing, for me, was finding something I really liked, and fully applying myself there,” Baker explains. “When I first started in this (industrial mechanical millwright) program, I didn’t think I wanted to do this with every fibre of my being. But that was the wrong way to look at it.

    “Ultimately, for me, it was a matter of stopping on something that made sense, and putting my all into it.”

    He pauses.

    “It was the best thing I ever did.”






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Plenty of room for you to grow


. Northern Ontario has a place for you. The region is creating new jobs in a variety of fields. From 1997 to 2004, employment increased from approximately 343,000 to 365,000. These were ¡°good jobs¡±. The gains were as a result of increases in fulltime work; almost 23,000 full-time jobs were created. Over the same time period, part-time employment decreased by 600 workers.

. What kinds of jobs can the region offer you? A great variety indeed, with first-rate employers. Northern Ontario is home to a diverse array of businesses operating at the leading edge of the global economy. The region's output includes sophisticated wood and paper products, masstransit vehicles, remote-control mining equipment and top-notch services from fibre-optic-based call centers, which are all esteemed around the world.

. Primary industry sectors such as mining and forestry are still important to the region. These sectors accounted for close to six percent of the North's total employment in 2004.

. Employment with the public sector (that is, with the federal, provincial and municipal governments) accounted for six per cent of the jobs available in the region.

. Together, the educational services and health care and social assistance sectors provided 22 percent of the North's total employment in 2004.

. The manufacturing sector accounted for close to 10 percent of total employment.

. The trade (ie wholesale and retail) sector accounted for the single largest share of employment, providing 16 percent of the region's jobs.

. Northern Ontario is vast indeed, giving you an abundance of options as to where to live and work. The region covers over 800,000 square kilometers, representing nearly 90 percent of the Province of Ontario's land area. It extends across two time zones, from the southern boundary of the District of Parry Sound, north to Hudson Bay and James Bay, and westerly from Quebec to the Manitoba border.

. The area encompasses vast natural resources, provincial parks, fisheries, and natural wilderness areas that are among the most pristine and beautiful in the world.

. The region is home to close to one third of Ontario's Francophone population. The North is also home to 102 of the 134 First Nations in Ontario, representing almost half of Ontario's Aboriginal population

. Although Northern Ontario comprises approximately 90 percent of the area of Ontario, the population of approximately 786,440 represents only seven percent of the provincial population.

. This large land area and relatively small population results in a population density of approximately 1.0 person per square kilometer, compared to 101 persons per square kilometer in Southern Ontario. Up here, you literally have plenty of room to grow!






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Greater Sudbury


Location, location, location


. The City of Greater Sudbury (population 155,219) serves as the regional capital of northeastern Ontario. Located 390 kms north of Toronto, 290 kms east of Sault Ste Marie, and 483 kms west of Ottawa, Greater Sudbury occupies a central location in Ontario at the convergence of two major highways, Highway 69 South and Highway 17 (the Trans-Canada Highway). Surrounded by the raw beauty of the Canadian Shield, the region boasts many natural amenities and several provincial parks are within a short drive of this, the 20th largest urban center in Canada.


All about jobs


. While the median family income in Canada is $55,016, that of a Sudbury family is $56,165.

. Mining remains a major influence on the local economy, but Sudbury has diversified significantly in recent years to create jobs in financial and business services, tourism, health care and research, education and government. There are three post-secondary institutions: Laurentian University, Cambrian College, and College Boreal. Sudbury Regional Hospital is currently undergoing a multi-million dollar expansion. Combined with the Northeastern Ontario Regional Cancer Centre, both institutions support Sudbury's role as the main provider of health services in northeastern Ontario.

. Science North, the popular interactive science centre and IMAX theatre, successfully anchor a vibrant tourism trade that continues to expand. Dynamic Earth, a new attraction focussed on earth sciences, officially opened in April 2003.


That's the life


. There are 330 lakes situated within the city's boundaries. Sudbury can boast of two ski hills and 14 recreational centers. A full calendar of activities includes Cinefest, (Canada's fourth largest film festival), the Blueberry festival, and La Nuit sur l'Etang, featuring French Canadian musical talent.



Greater Sudbury’s Top Employers

INCO (mining) (4,129 employees) www.inco.com

Sudbury Regional Hospital (2,310) www.hrsrh.on.ca

City of Greater Sudbury (1,880 full-time; 1,237 part-time)

www.city.greatersudbury.on.ca Sudbury Tax Services Office (1,200 full-time; 1,600 part-time) www.cra-arc.gc.ca

Falconbridge Ltd (mining) (1,420) www.falconbridge.com

Rainbow District School Board (1,375) rainbow.edu.on.ca

TeleTech (call center) (800) www.teletech.com

Your Independent Grocer (750 at six locations)

Conseil scolaire de district catholique du Nouvel-Ontario (823) www.nouvelon.ca

Laurentian University (677) www.laurentian.ca

Sudbury Catholic District School Board (667) www.scdsb.edu.on.ca

Extendicare (health services) (475) www.extendicare.com

Cambrian College (400) www.cambrianc.on.ca

Sears Canada (400)

Loeb Canada (445 at four locations)

Collège Boréal (395) www.borealc.on.ca

Conseil scolaire du district du Grand Nord de l’Ontario (368) www.gno.edu.on.ca






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Thunder Bay


Location, location, location


. Thunder Bay is located in the centre of Canada and enjoys access to both eastern and western markets, as well as the American Upper Midwest. With a population of just over 120,000, Thunder Bay is Ontario's 12th largest city and Canada's 29th largest.

. Thunder Bay is a transportation hub, featuring one of Canada's largest port facilities, both major railways and the junction of the Trans-Canada Highway with the principal north-south routes from the Upper Midwest to the Gulf of Mexico.


All about jobs


. It offers a range of industry, retail and service jobs and excellent educational and technical facilities. Natural resources provide a major generator of local growth, primarily the forest industry, with growing significance in the value and range of mineral extraction activities in the region.

. The Conference Board of Canada in 2005 tipped Thunder Bay as the fastest growing economy in Canada and the Manpower Employment Outlook Survey described the employment outlook in the community as ¡°bullish¡±, with Thunder Bay having the highest net employment outlook in Ontario.


That's the life


. As a major regional centre, Thunder Bay offers a unique and rewarding lifestyle. The city features better-than-average sports and recreational facilities and one of the continent's finest aquatic sports facilities.

. With its long history of affordable and high-quality housing, Thunder Bay consistently ranks among the Canadian cities with the highest percentage of singledetached home ownership in Canada. Housing prices in the city have consistently grown at below the national average. You could end up owning a home sooner than you'd imagined.



Thunder Bay’s Top Employers

City of Thunder Bay (3,080 employees) www.thunderbay.ca

Lakehead University (2,619) www.lakeheadu.ca

Government of Ontario Ministry of Government Services (2,202) Ph: 416-326-1234

Thunder Bay Regional Health Sciences Centre (2,000+) www.tbrhsc.net

Bowater Canadian Forest Products Inc (1,500) www.bowater.ca

Lakehead District School Board (1,350) www.lakeheadschools.ca

Thunder Bay Catholic District School Board (1,250) www.tbcdsb.on.ca

Bombardier (850) www.bombardier.com

Canada Federal Government (653) various departments Toll Free: 1-800-267-8097

Buchanan Group (sawmill) (1,050) www.bls-tb.com

Cascades Fine Papers Group (550) www.cascades.com

Confederation College (500+) confederationc.on.ca

Wal-Mart (500)

Thunder Bay Charity Casino (491)

McDonald’s Restaurants (445)

Abitibi Consolidated Paper Mill (400) www.abicon.com

Canadian Pacific Railways (350) www.cpr.ca

YA Canada (inbound call centre) (350) youngamerica.com






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Sault Ste Marie


Location, location, location


. This area has long been considered an ideal place to call home. The Ojibways settled here thousands of years ago . artifacts dating back to 7,000 BC have been found in and around the city. Today, close to 75,000 people live in Sault Ste Marie. Nearly 5,000 are First Nation and about 9,000 are immigrants.

. Sault Ste Marie boasts it is strategically located in the Heart of the Great Lakes, between Lake Superior and Lake Huron on the St Mary's River. It's on an international US border crossing, located midway on the Trans-Canada Highway and Interstate 75.


All about jobs


. The median household income is $53,853.

. What do people do in the Soo? The majority of people work in health and education (7,040). The second largest sector is manufacturing and construction (6,940). Then there is the wholesale and retail trade sector, which accounts for 5,425 jobs. Close to 4,800 workers provide business services. Some 1,500 people work in finance and real estate. Another 8,510 jobs are provided in a variety of fields.


That's the life


. Sault Ste Marie by the numbers: Average hours of sunshine per year, 1,960 Days of precipitation (snow/rain), 173 Annual average snowfall, 316 cm Average temperature . January, -10¡Æ Celsius Average temperature . July, +20¡Æ Celsius

Swimming pools, 4
Parks, 42
Curling rinks, 2
Boat marinas, 2
Bocce courts, 6
Golf courses, 5
Art galleries, 3
Libraries, 4;
Museums, 2
Shopping malls/plazas, 11
Churches, 61
Restaurants, 76.



Sault Ste Marie’s Top Employers

Algoma Steel Inc (3,000 employees) www.algoma.com

Sault Area Hospitals (1,600) www.sah.on.ca

Algoma